FAQ

FAQ (PACKIT)

How long does it take to freeze PackIt bags?
PackIt bags require a full 12-14 hours in the freezer to achieve optimal cooling power. For faster freezing, unfold the PackIt and lay it flat in the rear of the freezer (close to the ice maker if applicable). If you’re freezing more than one PackIt at a time, it may take longer for the bags to fully freeze. Space them as far apart from each other as possible in the freezer and allow for at least 14 hours of freezing time.

How long do PackIt bags stay frozen?
PackIt is designed to keep food and drinks cold for several hours under normal room-temperature conditions (70°F/21 °C). However, the number of hours at which the bag itself stays frozen depends on external temperatures and use. Expect shorter cooling power in warm environments, particularly during the summer months. Also, if you open your PackIt frequently, it won’t stay cool quite as long. You can extend the cooling power of your PackIt by filling it with foods and drinks that are already frozen.

Can I keep hot food or a hot thermos in my PackIt?
A frozen PackIt is not optimal for a hot thermos. However, an unfrozen PackIt will insulate and keep hot items warm.

What is the best way to clean my PackIt?
Hand wash the interior of your PackIt with mild soap and warm water or wipe thoroughly with an all-purpose antibacterial wipe. You can spot clean the exterior with a gentle sponge. You must allow the PackIt to air dry completely with the flap open before freezing to prevent frost from forming on the bag. PackIts are not washing machine-, dryer-, dishwasher-, or microwave-safe. Do not use bleach or any other chemicals other than laundry detergent to clean the bag.

Will condensation form inside the PackIt?
It depends on the external environment and the items placed inside the bag. The PackIt is intended for use with frozen, refrigerated or room-temperature food and drinks. If warm items are placed inside the frozen cooler or if the cooler is used in a hot environment, some condensation may occur. However, the bag is waterproof so any moisture inside will not leak through to the exterior.

Are PackIt coolers mold resistant?
Though freezing the PackIt may kill some forms of mold that would form in other coolers, we can’t guarantee it. We recommend regular cleaning of the PackIt to prevent bacteria from growing inside. If you use the cooler on most weekdays, it’s best to clean it weekly. Whether you’re using soap and water or a wet wipe, allow the bag to air-dry completely before freezing to avoid the formation of frost.

Is PackIt safe for use by children?
Absolutely. Since PackIt was invented and founded by a single mother of three, consumer safety is a priority for our company. PackIt products are made from food-safe, nontoxic poly canvas and EVA and are free of harmful PVC, BPA, phthalates, formaldehyde and lead.

PackIt hand-picks factories with the highest levels of quality control and has set strict guidelines and standards that our products must uphold during the development and manufacturing processes. All of our products are tested by independent, accredited third-party laboratories and have met all applicable standards set forth by OEHHA Proposition 65 and Consumer Product Safety Improvement Act of 2008 (CPSIA), including those for BPA, lead and phthalates. They also comply with all current U.S., Canadian and European safety standards.

 

THE TEMPERATURE CHART
Packit Temperature Chart

FAQ (PEBBLY)

Where is Pebbly from?
Pebbly originates from France and MyChillKitchenette is Pebbly's Singapore authorised distributor.

What makes Pebbly different from other kitchenware?
Majority of Pebbly's items are made of the eco-friendly material, bamboo.Bamboo material is not only lightweight and easy to clean, but also has the ability to resist high heat! Bamboo is often a more preferred material by many as it is naturally anti-bacterial and anti-fungal as well! Most importantly, Pebbly is made of sustainable materials such as glass or bamboo that are friendly to our environment!

What is the highest temperature that Pebbly's Spatula can withstand?
Silicone rubber is generally non-reactive, stable and resistant to extreme temperatures from -55 to 300 degree celcius while maintaining its useful properties. Hence, they are suitable for cooking purpose over the stove as well.

Can I use Pebbly utensils right over the stove to stir fry or cook?
Yes, with the high tolerance to heat of 400 degree celsius, they are suitable for use over the stove.

Why does my Magnetic Tong not able to stay/ stick on my fridge?
You will have to charge the magnet in the tong by placing a magnetic object against the magnet chip (at the top of the tong) for a few seconds and try it again!

Are Pebbly Salad Bowls suitable for storage use?
They are made from bamboo-fibre that comes with a bamboo lid and is BPA-free which makes it perfect to serve your dishes! However, it is not an airtight container and hence is not recommended for storage use.

Can I use Pebbly Salad Bowl over the stove?
No, it is not recommended to cook over the stove as the material is made of bamboo-fibre.

Is it suitable to microwave/ oven Pebbly Beeswax Food Wrap?
No, it is not recommended to. Best to avoid any heat such as hot water, microwaves, or ovens that will cause the beeswax to melt and ruin your wraps.

How do I maintain my Pebbly bamboo/ silicone kitchenwares?
Make a thick paste with baking soda and water. Apply it to the desired area and leave the paste to dry (roughly 1-2 hours). Then, wash it away with hot water and mild soap. Use a clean towel to dry off the kitchenware immediately, do not leave it to air dry.

How do I condition/ season my Pebbly bamboo kitchenwares?
Oil the bamboo kitchenwares periodically to renew and retain vibrancy. You may use a paper towel or a small piece of clean cloth to oil the utensil. Let it sit for about 20 minutes, then wipe thoroughly with a clean, unoiled cloth.